All dance franchises are the same Fred Astair does the same thing I had 20 hours left on the bronze program when my teacher said he could not teach me any new steps or tech untill I got 30 more hours...I got my money back. and now take at a locial owned studio. Where I can buy 10 or 15 hours at a time and I have never felt sold or pushed. There are good studios out there just look for one, and keep dancing dont let one bad one stop you.