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I Can't get the dance videos to play
Posted by gp6799
11/10/2012  12:28:00 AM
I watched a video when I first went to the site and all was ok. I bought the Premium Membership and then went back to watch a Waltz video and I can't get any of them to play.
What must I do?
Thank you.
Re: I Can't get the dance videos to play
Posted by Administrator
11/10/2012  9:42:00 AM
What kind of device are you using to watch the videos?

Regards,
Jonathan Atkinson
www.ballroomdancers.com
Re: I Can't get the dance videos to play
Posted by mccutchen
1/21/2013  9:14:00 AM
I just recently purchased an IPAD just for this purpose. I have all lots of itune dance music and I was told to purchase an apple ipad. Then I find out that there are issues in watching certain videos. Can you help me? This is the one sight that I need.
Re: I Can't get the dance videos to play
Posted by Administrator
1/21/2013  10:26:00 AM
To view videos on your iPhone, iPad, or other mobile device, you have two options:

(1) Use our mobile website: http://mobile.ballroomdancers.com/. This version of our website is specifically made for mobile devices, and videos play flawlessly on iOS.

(2) If you prefer our full website, you can still use it with an iPad. But you will have to make one small change in your user account settings: From the main menu, click on My BDC, then Custom Settings. From there change your video viewing preferences from Flash to Quicktime.

Regards,
Jonathan Atkinson
www.ballroomdancers.com
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