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Windows 7 - VIdeo's not working
Posted by bikeman_59
8/7/2013  3:24:00 PM
Hello,

I had Windows XP and the videos worked well. I loaded Windows 7 and now none of the videos work?? (Learn the Dances). Is there some kind of setting I need to set?
Re: Windows 7 - VIdeo's not working
Posted by Administrator
8/7/2013  4:57:00 PM
There are many things it could be, but I might start by installing a fresh version of Flash from http://get.adobe.com/flashplayer/.

That alone may fix the problem. If not, you can try Quicktime instead. We support both formats. Quicktime can be downloaded at http://www.apple.com/quicktime/download/. Note that you will need to go to your My BDC user settings and switch your video viewing preference to Quicktime.

I also recommend switching to the Google Chrome browser (not just for our website, but all around). Most Windows 8 problems with our website come down to Internet Explorer, which can be fixed if you try hard enough, but typically it's much easier to use a different browser. You can download Chrome here: https://www.google.com/intl/en/chrome/browser/.

Regards,
Jonathan Atkinson
www.ballroomdancers.com
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