We have a 30-day money-back guarantee on all tangible items,
subject to the following conditions:
- Item must be returned in the same condition it was received.
- No part of the item should show damage, wear or use.
- All items must be in original packaging, with all pieces,
accessories, instructions, etc intact (shrink wrap may be
opened or removed).
- Items must not be shown to have been duplicated by our
If the returned item follows the above criteria,
Ballroomdancers.com will accept the returned item for exchange
or refund. Refunds are issued to the customer only after the returned
item has been received. Refund payments are made in the same fashion
as the original payment (eg cash, check or credit card).
If returned items do not follow the above criteria,
Ballroomdancers.com reserves the right to refuse the item and
deny a refund to the customer.
Shipping is non-refundable. When a refund is made for returned
merchandise, it will be made for the full amount of the purchase,
less the cost of shipping.
The customer is responsible for shipping costs in both
directions. Upon return, you can use whichever method of shipping you prefer
(eg US Post First Class, Priority, FedEx, etc). However, we highly
recommend insuring the package against loss or damage. Ballroomdancers.com
does not accept responsibility for loss or damage to items after
they have been delivered to the customer.
Do you have any additional questions
about our return policy?
Don't hesitate to