I just signed up and also bought 2 dvds.
The purchase process can be improved:
#1) Include a 'Return to Shopping' button-I had to arrow back ultimately (and inadvertantly) signed off having to resign on, all very awkward and frustrating
#2) Offer or automatically insert User's account information-this was redundant, boring, annoying, frustrating and quite unnecessary
#3) Either offer or automatically send receipt to email account

I am very impressed with videos online which prompted me to purchase your products! Theclarity, instructional, angles, etc. (Yes, I've been looking around online for awhile and always came back to yours so I "know" what I'm talking about.)

Hi Michael,

Thanks for the recommendations. All have been addressed in our new website, http://new.ballroomdancers.com/ (very soon to be replacing the current ballroomdancers.com), along with a handful of other improvements -- Check out the new music store to see our biggest upgrade.

The only exception is #3, the automatic email receipt, which is already in place. If you didn't receive a confirmation email, check your spam / junk mail folder. You should have received one immediately after placing the order, and a second email within 1 business day confirming the shipment and providing a tracking number.

By the way, you won't be able to actually complete a purchase using the new website until we've officially switched over. But you can shop and place items in your cart, fill out your billing and shipping info, and then switch to the old website's summary page to complete the transaction. Or just wait a few days... The target date for unveiling our new website was supposed to be Monday Sept. 12. It's looking less and less likely that we'll hit that date exactly, but we should be ready within a few days.

Regards,
Jonathan Atkinson
www.ballroomdancers.com