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Connection errors

Posted by DavidAKnopf

8/1/2012 9:27:00 PM

For the last 6 hours or so, we have been getting a 'Connection error' message every time we try to play a video from our iPhones or iPad. The error says:

https:mobile.ballroomdancers.com
Connection error. Please try again later, or contact technical support for assistance.

We get this message on my iPad and on both my and my partner's iPhones. What is the problem? Thank you.

- David Knopf (premium member)

Re: Connection errors

Posted by Administrator

8/1/2012 11:14:00 PM

Hi David,

Sorry about that. I had to add some security enhancements last night and forgot to update the mobile site. Thanks for bringing it to my attention. Everything should work smoothly now. Let me know if you run into any more problems.

Regards,
Jonathan Atkinson
www.ballroomdancers.com

Re: Connection errors

Posted by DavidAKnopf

8/2/2012 12:53:00 AM

Thank you for the quick resolution. The availability of the mobile version was a really great enhancement to the site - we use it a lot! Thanks again!

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